This section pertains only to customers with Class D and M driver's licenses.
Courses are available from outside agencies that review good driving habits and the rules of the road. A professional driving school may help the customer determine if he/she should seek additional training or stop driving. If a clinical assessment is needed, many hospitals and rehabilitation centers offer driving evaluations.
Scheduling a Competency Road Test
All requests for a competency road test are made through the Medical Affairs. The decision to require a customer to take a competency road test does not always rest with the Medical Affairs. A customer can request a competency road test through the Medical Affairs for himself/herself. A Registry of Motor Vehicles Hearings Officer or License Examiner, law enforcement official, or health care provider may request a competency road test for a customer. Only the Board of Appeals or Hearings Officer of the Driver Control Unit may request competency tests for customers that have suspended or revoked licenses.
To ensure proper record keeping, all documents will be maintained by the Medical Affairs. The Medical Affairs will send a letter of notification to the customer for scheduling a road test including all necessary documentation.
As part of the competency road test, the customer must take a vision test at the local RMV Service Center administering the road test, or have an acceptable Vision Screening Certificate certified by an ophthalmologist or optometrist.
Competency road tests may be scheduled by phone between the hours of 9:00 AM and 5:00 PM, Monday through Friday. The fee for the competency road test is $35.00. The customer is required to pay the road test fee for each attempted road test. This includes failure, rejection, late arrival, or no show. Please call 857-368-8000 (from the 339/617/781/857 area codes or from outside of MA) or 800-858-3926 (from all other MA area codes). When scheduling a competency road test by phone, the customer must indicate to the scheduler that he/she is scheduling a competency road exam.
If the road test is for a customer with a suspended, revoked, or expired license, the customer should arrive at the Registry of Motor Vehicles testing location at least 15 minutes prior to the exam and report to the RMV Service Center Manager. A temporary license will be issued for testing purposes. If the customer is not prepared or late, the customer will not be tested.
The customer must provide more than 72-hours notice of a cancelation or the need to reschedule. If the customer must cancel or reschedule an appointment with less than 72-hours notice, the customer will be required to pay the road test fee for the cancelled or rescheduled appointment, as well as pay a road test fee for the newly scheduled appointment.
What to Bring to a Competency Road Test
A customer taking a competency road test should bring the following to the test:
1. An accompanying sponsor, at least 21 years of age who has been licensed for more than one year and holds a valid license. Only a sponsor may be present in the vehicle during a road test. If a translator is required, approval from the road test examiner will be required prior to the road test. The sponsor must be fluent in both languages.
Note: Motorcycle road test customers do not require a sponsor.
2. The vehicle a customer notes on the application for a competency road test. Vehicles being used for a competency road test must meet the following requirements:
a. Be in good working condition and be able to pass a safety check
b. Have a valid registration and current inspection sticker
c. Contain adequate seating accommodations next to the operator for the use of the examiner and have a rear seat for the sponsor
d. Be designed to let the examiner make an emergency stop using the foot and/or parking brake. If not, the vehicle cannot be used for the road test.
e. In addition, any vehicle with a center console that does not have a parking brake as part of the console, or that does not allow the examiner unobstructed access to the parking brake, cannot be used
f. In order to use an out-of-state registered vehicle for a competency road test, the customer must have proof of insurance coverage in the form of a policy specifying the limits of coverage. Insurance coverage must be equal to Massachusetts minimum requirements of $20,000/$40,000 bodily injury and $5,000 property damage. Only original documents are acceptable; faxes and photocopies are not accepted.
g. In order to use a rental vehicle for a competency road test, the customer must have the rental agreement and written permission on the rental company's letterhead authorizing use of the vehicle for the road test.
3. A Competency Examination Report form that was provided with the competency exam letter presented to the examiner. Note: If the customer is under 18 years of age, the license application must be signed by a parent, guardian, child guardian division, or boarding school headmaster. If the person signing the application is not a parent, proper documentation must be shown at the time of the road test to prove that the person is qualified to sign.
4. A completed Vision Screening Certificate if the customer chooses to submit a certificate rather than have a vision test performed during the test.