This section provides the Registry of Motor Vehicles’
current transactional policy for obtaining a duplicate Massachusetts ID card.
A customer may obtain a
duplicate Massachusetts ID card if any of the following
customer loses or unintentionally destroys his/her current Massachusetts ID
customer changes his/her name
customer changes his/her gender
customer changes any other information printed on the license
If the customer is trying to obtain a duplicate of a
Massachusetts ID card that does not have a photograph and/or an S number, he/she is required to obtain a new Massachusetts ID card.